Bug closed with needinfo, what do?

Discuss the future of Warzone 2100 with us.
Post Reply
Siber
Rookie
Rookie
Posts: 22
Joined: 06 Feb 2010, 09:32

Bug closed with needinfo, what do?

Post by Siber »

I made a bug report about hosting problems and it was responded to right away, and after several exchanges it couldn't be reproduced and I couldn't provide more info, so it was closed. As it should be. Now I've added more info, but the lack of prompt response(relative to the last response time) makes me wonder, what is the correct procedure here? If I add comments/files to a closed bug, does that activity show up to devs, or should I be doing something else in this situation?
User avatar
dak180
Trained
Trained
Posts: 288
Joined: 01 Nov 2009, 23:58
Location: Keeper of the Mac Builds

Re: Bug closed with needinfo, what do?

Post by dak180 »

Siber wrote:I made a bug report about hosting problems and it was responded to right away, and after several exchanges it couldn't be reproduced and I couldn't provide more info, so it was closed. As it should be. Now I've added more info, but the lack of prompt response(relative to the last response time) makes me wonder, what is the correct procedure here? If I add comments/files to a closed bug, does that activity show up to devs, or should I be doing something else in this situation?
No, what you outlined is exactly as you should have done; all activity on trac is echoed in the irc room and all responses to a ticket are emailed to all participants, so it should be dealt with sooner or later.
To that end, exactly which ticket do you refer to?
User:dak180
Keeper of the Mac Builds
Siber
Rookie
Rookie
Posts: 22
Joined: 06 Feb 2010, 09:32

Re: Bug closed with needinfo, what do?

Post by Siber »

I refer to this ticket: http://developer.wz2100.net/ticket/3347

I realize four days without reply isn't actually that long, but given the near immediate response to the initial ticket I wanted to be sure.
User avatar
Staff
Global Moderator
Global Moderator
Posts: 387
Joined: 27 May 2011, 04:08

Re: Bug closed with needinfo, what do?

Post by Staff »

All tickets are looked at, though, it highly depends on who is around to look at said ticket.
Nobody here is full time, we all just participate 'when we can', so sometimes the response is fast, other times it takes weeks/months/years. :stressed:
Sorry, this account has been deactivated.
Please post issues in Website feedback instead, only Moderators can read things there.
Post Reply