Game crashes but still need help to figure out

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SteveG
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Game crashes but still need help to figure out

Post by SteveG »

First, thanks for the people who keep this game alive and advancing! I used to play the 2.3.9, and I was very happy with it. then I decided to try the 3.1 and found that the game crashes from time to time. Then I came here and found that my graphic card is in the black list. now I just try to get back to 2.3.9 which I played for quite some time and very smooth before I solve the hardware problem. Here comes the problem. I uninstalled 3.1 but the 2.3.9 doesn't work anymore. as soon as I start a game, after the video is played, the game crashes back to desktop. I don't understand. The same computer, which used to run well, can't roll back. then I uninstalled the 2.3.9 and deleted all the data from my documents folder, and Program Files (x86) folder. Then I reinstalled the 2.3.9. Problem remains the same. here is everything from the Warzone2100.RPT file, hope someone can tell me what went wrong. Thanks a lot.

-------------------

Code: Select all

Error occured on Saturday, May 26, 2012 at 11:15:13.

Program: C:\Program Files (x86)\Warzone 2100-2.3.9\warzone2100.exe(warzone2100)
Command line: "C:\Program Files (x86)\Warzone 2100-2.3.9\warzone2100.exe" 
Version: Version todo/2.3.9 branch rc7112f7 - Built Oct 24 2011
Distributor: wz2100.net
Compiled on: Oct 24 2011 02:03:46
Compiled by: GCC 4.4.4
Compiled mode: Release build
Executed on: Sat May 26 11:15:02 2012

Pointers: 32bit

Compiled against PhysicsFS version: 1.0.1
Running with PhysicsFS version: 1.0.1

Misc Data:
[11:15:02]mod: ultimatescavs-1-08.gmod.wz
[11:15:03]OpenGL Vendor : Intel
[11:15:03]OpenGL Renderer : Intel(R) HD Graphics Family
[11:15:03]OpenGL Version : 3.1.0 - Build 8.15.10.2476
[11:15:03]OpenGL GLSL Version : 1.40  - Intel Build 8.15.10.2476
[11:15:03]Video Mode 1600 x 900 (32 bpp) (fullscreen)
[11:15:03]OpenAL Vendor: Creative Labs Inc.
[11:15:03]OpenAL Version: 1.1
[11:15:03]OpenAL Renderer: Software
[11:15:03]OpenAL Extensions: EAX EAX2.0 EAX3.0 EAX4.0 EAX5.0 EAX3.0EMULATED EAX4.0EMULATED AL_EXT_OFFSET AL_EXT_LINEAR_DISTANCE AL_EXT_EXPONENT_DISTANCE
[11:15:03]Using language: System locale


C:\Program Files (x86)\Warzone 2100-2.3.9\warzone2100.exe caused an Access Violation at location 7706dfe4 in module C:\Windows\SysWOW64\ntdll.dll Reading from location 6d696c1f.

Log message: error   |11:15:13: [pie_PrintLoadedTextures] 17 : page-12
Log message: error   |11:15:13: [pie_PrintLoadedTextures] 18 : page-13
Log message: error   |11:15:13: [pie_PrintLoadedTextures] 19 : page-14
Log message: error   |11:15:13: [pie_PrintLoadedTextures] 20 : page-15
Log message: error   |11:15:13: [pie_PrintLoadedTextures] 21 : page-16
Log message: error   |11:15:13: [pie_PrintLoadedTextures] 22 : page-17
Log message: error   |11:15:13: [pie_PrintLoadedTextures] 23 : page-18
Log message: error   |11:15:13: [pie_PrintLoadedTextures] 24 : page-19
Log message: error   |11:15:13: [pie_PrintLoadedTextures] 25 : page-20
Log message: error   |11:15:13: [pie_PrintLoadedTextures] 26 : page-21
Log message: error   |11:15:13: [pie_PrintLoadedTextures] 27 : page-22
Log message: error   |11:15:13: [pie_PrintLoadedTextures] 28 : page-23
Log message: error   |11:15:13: [pie_PrintLoadedTextures] 29 : page-24
Log message: error   |11:15:13: [pie_PrintLoadedTextures] 30 : page-28
Log message: error   |11:15:13: [pie_PrintLoadedTextures] 31 : page-59
Log message: error   |11:15:13: [iV_ProcessIMD] iV_ProcessIMD scavvtol.pie could not load tex page page-112
Log message: error   |11:15:13: [dataIMDBufferLoad] IMD load failed - scavvtol.pie
Log message: error   |11:15:13: [resLoadFile] resLoadFile: The load function for resource type "IMD" failed for file "scavvtol.pie"
Log message: fatal   |11:15:13: [resLoad] Failed to parse wrf/piestats.wrf
Log message: info    |11:15:13: [startMultiplayerGame] Unable to load limits.  Defaults not set.

Registers:
eax=6d696c18 ebx=6d696c20 ecx=00000000 edx=05f60738 esi=00360000 edi=00000000
eip=7706dfe4 esp=0028fb7c ebp=0028fb8c iopl=0         nv up ei pl zr na po nc
cs=0023  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246

Call stack:
7706DFE4  C:\Windows\SysWOW64\ntdll.dll:7706DFE4  RtlFreeHeap
763398CD  C:\Windows\syswow64\msvcrt.dll:763398CD  free
0058E573  C:\Program Files (x86)\Warzone 2100-2.3.9\warzone2100.exe:0058E573  iV_IMDRelease  /wz2100/2.3.9/warzone2100-2.3.9/win32/build/lib/ivis_common/../../../../lib/ivis_common/imd.c:42
00596EFE  C:\Program Files (x86)\Warzone 2100-2.3.9\warzone2100.exe:00596EFE  resReleaseAllData  /wz2100/2.3.9/warzone2100-2.3.9/win32/build/lib/framework/../../../../lib/framework/frameresource.c:733
0046F915  C:\Program Files (x86)\Warzone 2100-2.3.9\warzone2100.exe:0046F915  frontendShutdown  /wz2100/2.3.9/warzone2100-2.3.9/win32/build/src/../../../src/init.c:717
0048C82B  C:\Program Files (x86)\Warzone 2100-2.3.9\warzone2100.exe:0048C82B  stopTitleLoop  /wz2100/2.3.9/warzone2100-2.3.9/win32/build/src/../../../src/main.c:696
0048EC6D  C:\Program Files (x86)\Warzone 2100-2.3.9\warzone2100.exe:0048EC6D  SDL_main  /wz2100/2.3.9/warzone2100-2.3.9/win32/build/src/../../../src/main.c:900
005B119E  C:\Program Files (x86)\Warzone 2100-2.3.9\warzone2100.exe:005B119E
005B1254  C:\Program Files (x86)\Warzone 2100-2.3.9\warzone2100.exe:005B1254
005B0C49  C:\Program Files (x86)\Warzone 2100-2.3.9\warzone2100.exe:005B0C49
004010A7  C:\Program Files (x86)\Warzone 2100-2.3.9\warzone2100.exe:004010A7  __mingw_CRTStartup  /build/buildd/mingw32-runtime-3.15.2/build_dir/src/mingwrt-3.15.2-mingw32/crt1.c:237
00401123  C:\Program Files (x86)\Warzone 2100-2.3.9\warzone2100.exe:00401123
Last edited by Staff on 27 May 2012, 22:24, edited 1 time in total.
Reason: use code tags!
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Staff
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Re: Game crashes but still need help to figure out

Post by Staff »

Update your intel video drivers.
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Please post issues in Website feedback instead, only Moderators can read things there.
Lord Apocalypse
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Re: Game crashes but still need help to figure out

Post by Lord Apocalypse »

If it worked before with the same driver why would it not work now with the same driver?
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vexed
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Re: Game crashes but still need help to figure out

Post by vexed »

How do you know it is the same driver ?
Windows tends to auto-update, and usually, in cases like this, the #1 suspect is video driver issues.
/facepalm ...Grinch stole Warzone🙈🙉🙊 contra principia negantem non est disputandum
Super busy, don't expect a timely reply back.
Lord Apocalypse
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Re: Game crashes but still need help to figure out

Post by Lord Apocalypse »

Don't, but how long have those drivers been out and why wouldn't it update to the latest intel if its automatic? Hence my statement ;) Either of us is correct or we both are, just bringing up this point that something else may have gone wrong. Let us hope thats its only a driver issue.
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vexed
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Re: Game crashes but still need help to figure out

Post by vexed »

Window's updates aren't necessarily the newest driver though.

Sure, there are many other things that can go wrong, but 8 times out of 10, it is video driver related when the texture can't be loaded. The other times, it is bad RAM, heat issues, bad CPU, bad HD/SSD, and so on...
/facepalm ...Grinch stole Warzone🙈🙉🙊 contra principia negantem non est disputandum
Super busy, don't expect a timely reply back.
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NoQ
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Re: Game crashes but still need help to figure out

Post by NoQ »

scavvtol.pie
Emm one sec. That's the model/texture from my scavenger mod. Are you trying to play the scavenger mod on 2.3.9? It won't work.
SteveG
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Re: Game crashes but still need help to figure out

Post by SteveG »

Hi Everyone,

Thanks for the reply. Problem solved. Today I reinstalled it in a different folder at c drive root, the 2.3.9 is working again. The wired thing was that I did delete the game program folder in the Program Files(x86) before, but it didn't work. Anyway, thanks for replying this.

To NoQ, I did try to use the scavenger mod on the old 2.3.9. But this is after it started crashing. I have installed it quite a few times then i decided to try something different. I hoped the mod will override the loading process, that was just a funny thought.

To vexed, I think my video card has its limit because the 3.1 won't run properly. I did try to update the driver but from either the manufacture and the seller's service website, it all shows that the program is uptodate. Then I found several topics on the internet says intel is working on something new for the current video card that better support OpenGL 2.0. I hope that it is true. But now, since the 2.3.9 is working smothly, I think there are something in the 3.1 can be crosschecked with the previous version to solve this. Just an opinion.
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NoQ
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Re: Game crashes but still need help to figure out

Post by NoQ »

So could you show the dump without any mods installed?
SteveG
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Re: Game crashes but still need help to figure out

Post by SteveG »

Hi NoQ,

I tried to recreate the crash. I uninstalled my current running 2.3.9, reinstalled the 2.3.9 with default setting. then run the game and got the following in WZlog-0428_225609.txt:

start:

--- Starting log ---
info |10:56:13: [seq_Play] unable to open 'sequences/cam1/c001.ogg' for playback
error |10:56:15: [iV_loadImage_PNG] pie_PNGLoadFile: PHYSFS_openRead(texpages/page-6.png) failed with error: File not found
error |10:56:15: [dataImageLoad] IMGPAGE load failed
error |10:56:15: [resLoadFile] resLoadFile: The load function for resource type "TEXPAGE" failed for file "page-6.png"
fatal |10:56:15: [resLoad] Failed to parse wrf/vidmem.wrf
fatal |10:56:15: [startGameLoop] Shutting down after failure


end


There was no warzone2100.RPT file. As long as I use the default setting the game won't start. I then uninstalled it and reinstalled into the root folder same as the running version which in c:\Warzone 2100-2.3.9\ everying back to normal.
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NoQ
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Re: Game crashes but still need help to figure out

Post by NoQ »

Are you sure you removed all the mods (eg. from autoload)?
Reinstalling the game doesn't do that.

The page-6.png file isn't mentioned in any 2.3 data. It's clearly some 3.1-specific mod in the way.

Also, what map are you playing?
SteveG
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Re: Game crashes but still need help to figure out

Post by SteveG »

Hi NoQ, I went to Program Files(x86) and deleted the Warzone 2.3.9 folder. and I went to My Documents and delete the warzone2.3.9 folder. I backed up all the mod and maps then used search on my c: drive to find any thing related to warzone or wz and delete. The only thing I didn't touch is the registry, because I don't want to create problems. But I used registry cleaner in norton. and system clean up to delete the temporary files. If there are more things need to be done, I don't know. and that's what I want to know. Thank you.
Safety0ff
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Re: Game crashes but still need help to figure out

Post by Safety0ff »

SteveG wrote:Then I found several topics on the internet says intel is working on something new for the current video card that better support OpenGL 2.0. I hope that it is true.
... You already have opengl 2.0 support (actually 3.1 support,) see:
SteveG wrote:

Code: Select all

[11:15:03]OpenGL Vendor : Intel
[11:15:03]OpenGL Renderer : Intel(R) HD Graphics Family
[11:15:03]OpenGL Version : 3.1.0 - Build 8.15.10.2476
[11:15:03]OpenGL GLSL Version : 1.40  - Intel Build 8.15.10.2476
[11:15:03]Video Mode 1600 x 900 (32 bpp) (fullscreen)
Anyways, reading from the previous posts seems like your biggest problem is mostly related to mixing mods between versions.
SteveG
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Re: Game crashes but still need help to figure out

Post by SteveG »

Thanks Safety0ff. That made me feel better. I have no idea why the 3.0 keeps crashing. I did all updates that I can find. I am not a pro. If I run into the problem again, I am not sure if I can get back to 2.3.9 again. That is why I stay with the older version.
Safety0ff
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Re: Game crashes but still need help to figure out

Post by Safety0ff »

Has your driver information changed from the above post? If so could you post it? We'd really need the log / .RPT files to see. Also make sure you try 3.1 betas and not 3.0.

There's also this procedure you could try: http://developer.wz2100.net/ticket/3523#comment:3