Troubleshooting - Game Crashes

Do you need help? Ask here!

Bug reporting belongs here: http://developer.wz2100.net/newticket
Post Reply
Lazarus
New user
Posts: 5
Joined: 11 Feb 2013, 23:21

Troubleshooting - Game Crashes

Post by Lazarus »

Ive been playing WZ and at some point every time I'm on it will crash, sometimes in 10min and other times with at least 40mins. Any help would be greatly appreciated.

Cheers,
Lazarus

Problem signature:

Code: Select all

  Problem Event Name:	BEX
  Application Name:	warzone2100.exe
  Application Version:	3.1.0.0
  Application Timestamp:	50f4b4bf
  Fault Module Name:	ig4dev32.dll
  Fault Module Version:	8.15.10.1883
  Fault Module Timestamp:	4a969b00
  Exception Offset:	002d2dd5
  Exception Code:	c0000417
  Exception Data:	00000000
  OS Version:	6.1.7601.2.1.0.768.3
  Locale ID:	1033
  Additional Information 1:	226a
  Additional Information 2:	226a4de841780e9d2a5e47920ced0e3f
  Additional Information 3:	5fef
  Additional Information 4:	5fef334de36800a6ec80f6629c80c096
Last edited by vexed on 12 Feb 2013, 05:12, edited 1 time in total.
Reason: use code tags
User avatar
vexed
Inactive
Inactive
Posts: 2538
Joined: 27 Jul 2010, 02:07

Re: Troubleshooting - Game Crashes

Post by vexed »

Your crashing in ig4dev32.dll
That means your video drivers, you need to update them.
/facepalm ...Grinch stole Warzone🙈🙉🙊 contra principia negantem non est disputandum
Super busy, don't expect a timely reply back.
PkK
Trained
Trained
Posts: 81
Joined: 07 Feb 2009, 21:22

Re: Troubleshooting - Game Crashes

Post by PkK »

vexed wrote:Your crashing in ig4dev32.dll
That means your video drivers, you need to update them.
Most likely, but not sure. Warzone might pass an invalid pointer to GL, and be at fault even though the crash happens in the driver.

Philipp
Lazarus
New user
Posts: 5
Joined: 11 Feb 2013, 23:21

Re: Troubleshooting - Game Crashes

Post by Lazarus »

My video driver is up to date, and I've also tried running on 32 bit instead of 64 but I haven't seen any improvement. All I can do for now is save every 5 min or so, a bit tedious but worth it for a classic such as WZ. Thanks for any and all input though,

Lazarus
User avatar
vexed
Inactive
Inactive
Posts: 2538
Joined: 27 Jul 2010, 02:07

Re: Troubleshooting - Game Crashes

Post by vexed »

Unfortunately, we can't fix intel's drivers.
(if it was a WZ issue, then we would see crashes in Nvidia & ATI/AMD, but that isn't the case.)
/facepalm ...Grinch stole Warzone🙈🙉🙊 contra principia negantem non est disputandum
Super busy, don't expect a timely reply back.
User avatar
NoQ
Special
Special
Posts: 6226
Joined: 24 Dec 2009, 11:35
Location: /var/zone

Re: Troubleshooting - Game Crashes

Post by NoQ »

Tried disabling shaders?
Lazarus
New user
Posts: 5
Joined: 11 Feb 2013, 23:21

Re: Troubleshooting - Game Crashes

Post by Lazarus »

Actually I have not, I'll have to give that a try. It'll have to be tomorrow though, as I have to hit the hay for work tomorrow morning.
Thank you,
Lazarus
Lazarus
New user
Posts: 5
Joined: 11 Feb 2013, 23:21

Re: Troubleshooting - Game Crashes

Post by Lazarus »

NoQ wrote:Tried disabling shaders?
^This is exactly what the issue turned out to be. Disabling shaders kills ig4dev32.dll error.

Thank you very much NoQ, and thanks to all who provided input.
Lazarus
User avatar
vexed
Inactive
Inactive
Posts: 2538
Joined: 27 Jul 2010, 02:07

Re: Troubleshooting - Game Crashes

Post by vexed »

Grumble.
Which chipset are you using anyway ?
One of these days intel might fix their broken drivers. :roll:
/facepalm ...Grinch stole Warzone🙈🙉🙊 contra principia negantem non est disputandum
Super busy, don't expect a timely reply back.
Lazarus
New user
Posts: 5
Joined: 11 Feb 2013, 23:21

Re: Troubleshooting - Game Crashes

Post by Lazarus »

vexed wrote:Grumble.
Which chipset are you using anyway ?
One of these days intel might fix their broken drivers. :roll:
Intel GMA series 4 express
Terrible, I know but its all I have to work with at the present.
Lazarus
User avatar
vexed
Inactive
Inactive
Posts: 2538
Joined: 27 Jul 2010, 02:07

Re: Troubleshooting - Game Crashes

Post by vexed »

Guess they will never fix it then, since the product falls under
Discontinued Products

Desktop graphics drivers

Intel® 82810 Graphics and Memory Controller Hub (GMCH)
Intel® 82815 Graphics Controller
Intel® 82845G Graphics Controller
Intel® 82865G Graphics and Memory Controller Hub (GMCH)
Intel® 82915G/82910GL Express Chipset Family
Intel® 82945G Express Chipset
Intel® 82946GZ Graphics Controller
Intel® 82G965 Graphics and Memory Controller Hub (GMCH)
Intel® 82Q963 Graphics and Memory Controller Hub (GMCH)
Intel® 82Q965 Graphics and Memory Controller Hub (GMCH)


Laptop graphics drivers

Intel® 82815 Graphics Controller
Intel® 82830M Graphics and Memory Controller Hub (GMCH)
Intel® 82852/82855 Graphics Controller Family
Mobile Intel® 915GM/GMS, 910GML Express Chipset Family
Mobile Intel® 965 Express Chipset Family
Funny thing is, if you installed linux, it would work, since those people have fixed that issue...
/facepalm ...Grinch stole Warzone🙈🙉🙊 contra principia negantem non est disputandum
Super busy, don't expect a timely reply back.
Post Reply