Windows 7 OS incompatability (3.1.0)

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the_iowa_hawkeye
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Windows 7 OS incompatability (3.1.0)

Post by the_iowa_hawkeye » 07 Apr 2013, 07:38

I think I have Windows 7, to be honest I really have no idea nor do I have any clue how to tell one from the other. I do know that when I downloaded WZ 3.1 all it does is crash; but earlier versions played just fine. I saw the comment about updating a driver - but again I have no idea what video whatsits my laptop uses or where the driver is how how I get his drivers lisence renewed.

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Re: Windows 7 OS incompatability

Post by Staff » 08 Apr 2013, 02:12

the_iowa_hawkeye wrote:I think I have Windows 7, to be honest I really have no idea nor do I have any clue how to tell one from the other. I do know that when I downloaded WZ 3.1 all it does is crash; but earlier versions played just fine. I saw the comment about updating a driver - but again I have no idea what video whatsits my laptop uses or where the driver is how how I get his drivers lisence renewed.
Get this program: http://www.techpowerup.com/downloads/22 ... 0.6.9.html (free)
It should tell you everything you need to know.

Most likely, you have a intel chipset laptop, and you need to update those video drivers at intel's site.
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the_iowa_hawkeye
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Re: Windows 7 OS incompatability

Post by the_iowa_hawkeye » 12 Apr 2013, 22:50

Staff wrote:
the_iowa_hawkeye wrote:I think I have Windows 7, to be honest I really have no idea nor do I have any clue how to tell one from the other. I do know that when I downloaded WZ 3.1 all it does is crash; but earlier versions played just fine. I saw the comment about updating a driver - but again I have no idea what video whatsits my laptop uses or where the driver is how how I get his drivers lisence renewed.
Get this program: http://www.techpowerup.com/downloads/22 ... 0.6.9.html (free)
It should tell you everything you need to know.

Most likely, you have a intel chipset laptop, and you need to update those video drivers at intel's site.
Thank you for your help. However, I don't have an Intel chipset, or Intel anything else. It is an AMD Radeon HD 6520G. Is that a problem? Thanks.

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Re: Windows 7 OS incompatability (3.1.0)

Post by Staff » 13 Apr 2013, 02:53

Just install the latest catalyst drivers from AMD's site, and you should be fine.
Sorry, this account has been deactivated.
Please post issues in Website feedback instead, only Moderators can read things there.

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