trac sign up process confusing

Website issues & feedback. Constructive criticism is welcome.
(Guest posting is allowed under certain circumstances)
If you have a problem with certain individuals, then PM the Staff account.

trac sign up process confusing

Postby shoesoft » 10 Apr 2016, 08:49

I tried to create a new bug report which eventually succeeded. But I had some troubles:

I followed the "new ticket" link on http://developer.wz2100.net/wiki/BugReporting.
However, if you're not logged in, you see

You are currently not logged in. You may want to do so now.

Error: Forbidden
TICKET_CREATE privileges are required to perform this operation. You don't have the required permissions.


Once you're logged in, you see the much more helpful message, but at that time it's no longer useful:
NOTE: You must have a forum account ​register and be logged into trac login to be able to create new tickets, and reply to old tickets.


I was searching quite some time for a trac signup link, but there is none -only a login link.

Afterwards, I noticed that there's information about signup at the bottom of the home page
http://developer.wz2100.net/ - but it's easily overlooked.

Maybe it's just me having problems. Anyway, I think one or more of the following suggestions would make the signup process more obvious:
  • Make the trac signup info more visible
  • add signup info to the BugReporting page
  • show the help message on the newticket page if you're not signed in
shoesoft
New user
 
Posts: 1
Joined: 09 Apr 2016, 17:34

Re: trac sign up process confusing

Postby vexed » 11 Apr 2016, 04:37

As you noticed, the main page goes to http://developer.wz2100.net/ which has the information at the bottom, but, trac is difficult to change in regards to the stuff you mentioned.

It was on the TODO list, but, other things take priority these days. :stressed:
In case someone wants to, feel free to submit a patch for trac that takes care of the above issues.
/facepalm ...Grinch stole Warzone🙈🙉🙊 contra principia negantem non est disputandum
Super busy, don't expect a timely reply back.
User avatar
vexed
Inactive
Inactive
 
Posts: 2411
Joined: 27 Jul 2010, 02:07

Re: trac sign up process confusing

Postby Guest » 24 Apr 2017, 08:00

I confirm that it's confusing, I made a simple patch and wanted to contribute it upstream. Just before submitting a pull request on GitHub, I noticed that you favored a different workflow, so I tried to comply, but couldn't find a way to register on the trac instance to open a ticket. Hopefully I googled for the issue and landed there :) - still more work than I like to do to contribute a 5 lines patch, but I respect that you prefer a specific workflow, even if with a slightly higher barrier for leaf contributions.
Guest
 

Re: trac sign up process confusing

Postby vexed » 13 May 2017, 21:41

You just register for a forum account, and use those credentials on trac.

TIA!
/facepalm ...Grinch stole Warzone🙈🙉🙊 contra principia negantem non est disputandum
Super busy, don't expect a timely reply back.
User avatar
vexed
Inactive
Inactive
 
Posts: 2411
Joined: 27 Jul 2010, 02:07


Return to Website feedback